Terms & Conditions
ClauseKit – Landlord Compliance Documents (England)
Last updated: 21 January 2026
These Terms & Conditions (“Terms”) govern your use of the ClauseKit website and your purchase of ClauseKit digital products. By accessing our website or purchasing from us, you agree to these Terms.
If you do not agree, you must not use our website or purchase our products.
1. ABOUT CLAUSEKIT
ClauseKit provides digital landlord compliance document templates and informational resources for use in England.
Business name: ClauseKit™
Contact email: support@clausekit.co.uk
Location: Birmingham, UK
2. IMPORTANT NOTICE – NO LEGAL ADVICE
ClauseKit products provide templates and general information only.
ClauseKit does not provide legal advice, legal representation, or solicitor services.
You are responsible for ensuring the documents are suitable for your circumstances and are completed correctly.
If you require legal advice, you should contact a qualified legal professional.
3. ELIGIBILITY
To purchase from ClauseKit, you must be:
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at least 18 years old, and
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legally capable of entering into a contract.
4. PRODUCTS (DIGITAL DOWNLOADS)
ClauseKit products are provided as digital downloads (e.g., Word documents .docx, zip folders, or similar formats).
What you receive
Upon successful payment, you will receive access to download the digital product(s) as described on the product page.
Delivery
Digital delivery is usually instant, but may occasionally be delayed due to technical issues.
5. PRICES & PAYMENT
All prices are shown in GBP (£) unless stated otherwise.
Payments are processed securely using Wix-supported payment providers (e.g., Wix Payments, Stripe, PayPal).
ClauseKit does not store full payment card details.
We reserve the right to change prices at any time, but changes will not affect completed purchases.
6. YOUR RESPONSIBILITIES
By purchasing ClauseKit products, you agree that you will:
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use the templates responsibly and lawfully.
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complete documents accurately.
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store any completed documents securely.
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follow all applicable legal and regulatory requirements.
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not rely on ClauseKit as a substitute for legal advice.
7. LICENCE / PERMITTED USE
When you purchase a ClauseKit digital product, you are granted a personal, non-transferable licence to use the files for your own lawful purposes.
You may:
✅ Edit and complete the templates for your own use.
✅ Print copies for your own records.
✅ Use the documents for property management in England.
You may NOT:
❌ Resell the templates.
❌ Share, distribute, or upload them online.
❌ Provide them to others as a paid or free service.
❌ Copy and repackage them as your own product.
❌ Use them to build competing template packs.
ClauseKit reserves the right to take action in cases of misuse.
8. INTELLECTUAL PROPERTY
All content, documents, templates, branding, and materials provided by ClauseKit are owned by ClauseKit or licensed to ClauseKit and are protected by intellectual property laws.
Nothing in these Terms transfers ownership to you.
9. REFUNDS & CANCELLATIONS (DIGITAL PRODUCTS)
Because ClauseKit products are digital downloads, refunds are generally not offered once the download has been accessed or delivered.
Exceptions (where a refund may be considered).
We may consider a refund if:
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you were charged in error, or
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the files were not delivered and we cannot resolve the issue, or
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the product is materially defective and we cannot provide a working replacement.
To request help, contact: support@clausekit.co.uk
This policy does not affect any statutory rights you may have under UK consumer law.
10. UPDATES & VERSION CONTROL
ClauseKit documents may be updated from time to time due to changes in legislation, practice, or template improvements.
Unless stated otherwise on the product page:
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purchases provide access to the version available at the time of purchase.
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future updates may be offered separately or as part of an update service.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
ClauseKit is not liable for:
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any losses arising from misuse or incorrect completion of templates.
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any legal, financial, or enforcement outcomes resulting from your use of the documents.
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loss of rent, disputes, possession outcomes, or council decisions.
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indirect or consequential losses.
ClauseKit is provided “as is” and for informational purposes only.
Nothing in these Terms limits liability where it cannot legally be limited (e.g., fraud).
12. WEBSITE AVAILABILITY
We aim to keep our website available, but we do not guarantee uninterrupted access. We may suspend or update parts of the website for maintenance or technical reasons.
13. THIRD-PARTY SERVICES
Our website may use third-party services (such as payment providers, analytics tools, or email tools). We are not responsible for the content or performance of third-party services outside our control.
14. PRIVACY
Your personal data is handled in accordance with our Privacy Policy available on our website.
15. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Any disputes shall be dealt with by the courts of England and Wales, unless consumer law requires otherwise.
16. CONTACT
If you have questions about these Terms, contact: support@clausekit.co.uk
Checkout Notice:
ClauseKit provides digital templates and information only and does not provide legal advice. Digital products are supplied instantly. By purchasing, you agree not to resell or distribute the files.